Terms & Conditions

Terms and Conditions

Welcome to Hotbox! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Age Restriction: You must be at least 18 years old (or the legal smoking age in your jurisdiction) to use our website or purchase products from Hotbox. By accessing our website, you confirm that you meet the minimum age requirement.

2. Product Information: We strive to provide accurate and up-to-date information about our products. However, Hotbox does not warrant the accuracy, completeness, or reliability of any product descriptions or information on our website. We reserve the right to modify product information without prior notice.

3. Product Use: Hotbox sells products intended for legal use with CBD, vaping, and smoking accessories. It is your responsibility to ensure that the use of any product purchased from our website complies with all applicable laws and regulations in your jurisdiction. Hotbox is not liable for any misuse or illegal use of the products sold.

4. Ordering and Payment: To place an order on our website, you must provide accurate and complete information. By submitting an order, you authorize us to charge the total amount, including shipping fees and taxes, to the payment method provided. Hotbox reserves the right to refuse or cancel any order at any time, for any reason.

5. Shipping and Delivery: Hotbox aims to process and ship orders promptly. However, we do not guarantee specific delivery dates or times. Shipping times may vary depending on your location and the shipping method selected. Any customs fees or import duties imposed by your country are your responsibility.

6. Returns and Exchanges: We want you to be satisfied with your purchase from Hotbox. If you receive a defective or damaged product, please contact our customer service within 7 days of delivery. We may require proof of the issue, such as photos or videos, to process a return or exchange. Please review our Returns and Exchanges Policy for more details.

7. Intellectual Property: All content on the Hotbox website, including images, logos, text, and graphics, is the property of Hotbox or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without prior written permission.

8. Limitation of Liability: Hotbox and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products. You agree to indemnify and hold Hotbox harmless from any claims, losses, or damages incurred by you or any third party.

9. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Hotbox is registered. Any disputes arising out of or related to these terms shall be resolved in the courts of that jurisdiction.

Privacy Policy

At Hotbox, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or make a purchase from our online store. By accessing our website or providing your information, you consent to the practices described in this policy.

1. Information We Collect: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order on our website. We also collect non-personal information, such as cookies and website usage data, to enhance your browsing experience.

2. Use of Information: We use the information we collect to process and fulfill your orders, communicate with you about your purchases, and provide customer support. We may also use your information to send promotional emails or newsletters, but you can opt out of such communications at any time.

3. Data Security: Hotbox employs reasonable security measures to protect your personal information from unauthorized access, loss, or theft. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

4. Third-Party Disclosure: We may share your information with trusted third parties who assist us in operating our website, processing payments, or delivering products. We ensure that these third parties maintain the confidentiality of your information and comply with applicable data protection laws.

5. Cookies: Hotbox uses cookies to enhance your browsing experience and gather information about how our website is used. You can disable cookies in your browser settings, but this may affect your ability to access certain features of our website.

6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to the Privacy Policy: Hotbox reserves the right to update or modify this Privacy Policy at any time. We will post the revised policy on our website and indicate the date of the last update. Your continued use of our website after any changes indicates your acceptance of the updated policy.

If you have any questions or concerns about our Terms and Conditions or Privacy Policy, please contact us at Hotboxheadshop23@gmail.com